Sound IT Solutions
[Thursday, Feb 14] The weather is getting better. Sound IT Offices will be open normal hours today for repair pick-ups and drop-offs but technicians are working from home. This means we will still able to perform phone/remote-desktop support services as usual during this time. Expect delays on any systems currently in the shop for bench repair. Additionally, our ability to travel and provide on-site services will be affected. If you have any questions, please call us at 425-654-2502. Stay safe out there!

Meet the Team:


Charlie Coutts

Founder & Lead Technician

I have always been very involved in working with and learning about computers as well as the intricacies of running a premier computer service business. Over time, I continued honing my troubleshooting and repair skills and branching out into programming and web-design. I have managed technical support and PC repair departments for several prominent custom computer manufacturers and always try to keep my finger on the pulse of the technology world. On top of that, I have always had a passion for helping people. I believe that integrity and honesty is the surest route to success and I love a good challenge. Show me your broken computer and let's fix stuff!

Schedule an appointment with Charlie


Joe Julian

Technical Support Specialist

I started working on computers in the early 2000s when I would travel with my self employed father, who would fix customer's computers from all around the state. On top of the experience I gained fixing other people's computers, I also had one of my own that I was able to mess around with to my heart's content. I had a lot of fun taking the things apart and putting them back together, and I'm thrilled to be able to do that for a living. When you bring your computer here, your machine is being looked after by a bunch of guys who have real passion for what they do.

Schedule an appointment with Joe