Sound IT is Open for Business!

As of May 26th, with the governor's phased re-opening, we're able to offer local small businesses and residents the same great computer repair and Managed IT services as before Covid-19 disrupted our lives and work.

We take health and safety very seriously. Not only the health and safety of our clients' technology systems, but also the medical health and safety of our staff, clients, and our community as a whole. Please visit http://soundit.co/?page=re-open to see the procedures we have put in place to keep our community safe.

Break/Fix

Break/Fix clients call or contact Sound IT when they need assistance.

Work/support is always considered "low" priority but emergency issues can be upgraded for a fee.

Businesses or persons that:

  • Only require help infrequently
  • Have minimal technical support requirements
  • Low chance of needing emergency support
  • Are willing to pay for support as-needed
  • Have the internal capabilities and resources to monitor, maintain, document, improve, etc... their own network and systems

Managed IT Membership LITE

LITE membership is what we consider to be the basics: Managed anti-malware, system health monitoring, and access to lower rates on support credits.

Work/support is always considered "low" priority but emergency issues can be upgraded for a fee.

The target audience for this plan meet the following criteria:

  • Value their computers' security and maintenance
  • Have minimal technical support requirements
  • Low chance of needing emergency support
  • Are willing to pay for support as-needed but at a reduced rate
  • Have fewer than 5 computers (residential or very small business)

Managed IT Membership Standard

When we built our Standard membership. We started by asking the question: "What is the set of services and technology that every internet user needs to stay productive and secure online?"

Managed IT Membership Standard is the answer to that question. We cover the basics of health management and anti-malware, but also protect you from malicious websites and hackers. Then we take it a step farther and include a fantastic, easy to use password manager and cloud backup. Topped all off with priority support and free minor support for those times when you have a quick question. Truly the gold standard of IT support.

The target audience for this plan meet the following criteria:

  • Value the peace of mind of having experts managing their IT security and reliability.
  • Want to minimize disruption and loss of productivity due to surprise technology failures.
  • Need priority support.
  • Want to control IT costs with a predictable monthly spend and included minor support.

Comparison Chart

Break/FixLITEStandard
Premium Support

Technical expertise and support is our core service. Our clients will choose the level of membership that best fits their support needs.

Members-Only Support Credit Pricing
Priority Queuing
Extended Support Hours
Support Hotline
Free Minor Support and Quick Questions
Services

Our members also get access to a suite of services, all painstakingly compiled, tested, managed, and supported by Sound IT.

System maintenance & health monitoring
Managed Anti-Malware
Cloud Backup
Password Management
Web Filtering
Secure Global Network (VPN)
UniFi Network Management
Remote Access
Monthly Membership Price N/A 1-2 computers: $59.99
5 computers: $119.99
1-2 computers: $149.99
5 computers: $299.99
More than 5 computers: $299.99 per 5-pack
Cloud Business Essentials Add-On

Get your business in the Cloud with Cloud Business Essentials: Everything your company needs to have an effective, modern IT infrastructure, all under one roof.

Cloud Business Essentials is priced per USER and requires a Standard Membership.

Web Hosting
Domain name hosting, management, and renewal
Microsoft 365 Business
Spam Filtering and Email Continuity
Cloud Printer management
Cloud Business Essentials Add-on Price N/A N/A 1-2 users: $149.99
5 users: $299.99
More than 5 users: $299.99 per 5-pack