Sound IT Solutions

You didn't ask for it but it's here! (We're clever like that). Every repair now has a secure online portal where you can see the status and even read the notes that we make while we work on your computer--Live!. It's like looking over our shoulders without being creepy. We're all about communication so you can even write your own replies for us to see. You'll also get email notifications if we think something needs your attention. Cool, right!?

Stay tuned. More cool things coming your way!

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Post Author:

Charlie Coutts

I have always been very involved in working with and learning about computers as well as the intricacies of running a premier computer service business. Over time, I continued honing my troubleshooting and repair skills and branching out into programming and web-design. I have managed technical support and PC repair departments for several prominent custom computer manufacturers and always try to keep my finger on the pulse of the technology world. On top of that, I have always had a passion for helping people. I believe that integrity and honesty is the surest route to success and I love a good challenge. Show me your broken computer and let's fix stuff!