Sound IT Solutions

In-Shop Diagnostics/Service

$80.00 per hour ($120/hr for Tier 2)

Full-Service In-Shop Diagnostics/Repair

Our most popular PC repair option:

In-shop service is the traditional way to get your computer fixed. You bring the computer to us, we fix it and let you know when it is done so you can come pick it up. Because a technician doesn't need to travel and can sometimes work on more than one computer at a time, we charge less for it than our On-Site Service option.

Typically, you will bring the computer in. We will have a quick look at it to see if it is something that can be solved quickly. If so, we will only charge for a $25 quick-fix. If it needs a little more TLC then we will check it in to our standard repair process. There is a one hour minimum charge for all standard repairs.

For the standard repair process, we'll get all of your contact information and create a repair ticket. We will then put the computer on the bench and begin diagnosing for problems. Once we have an understanding of the problem we will either fix it on the spot (if less than an hour) or contact you to discuss options.

We are located in beautiful Downtown Edmonds (The Bowl). Our address and a handy map can be found on our Contact Us page.

Flat-rate charge for problems that can be solved in 15 min or less.