Sound IT Solutions

High-quality IT services and consulting.
Home of the best Technical Support you've ever had!

610 Main St., Suite B
Edmonds, WA 98020
(425) 654-2502

In-Shop Diagnostics/Service
Full-Service In-Shop Diagnostics/Repair

$200.00 per hour ($100/hr for non-business residential clients)

In-shop repair is billed at $200 per hour with a 30 minute minimum pre-payment for all received repairs.

On-Site Service
Fast, Friendly, On-Site Service

$200.00 per hour ($100/hr for non-business residential clients)

Yes, we make house calls. All you have to do is choose an available time and date, and give us an idea of what you would like us to assist with and we'll show up at your place ready to help. On-site is great for training and essential for setting up home-based technologies and equipment like wireless networks or printers.

Phone/Remote-Desktop Support
World-Class Phone Support

$200.00 per hour (Billed in 15 min increments -- $100/hr for non-business residential clients)

Phone support and/or remote access to your machine. Perfect for driver installation, system clean-up, Windows configuration, training etc... anything that doesn't require physical access to the computer. Additional time is billed by the half-hour at the same rate.

Operating System Reinstall
Fresh start


Let us give your computer a new lease on life by reinstalling the factory-loaded software. This is known as a clean install and is the only way to be 100% sure your computer is virus and malware ... [Read More]

Laptop Screen Replacement
We Fix Cracked Screens

$150.00 (depending on parts cost)

Of course, the best advice is always to not step on, kick, or drop your laptop. Having said that, sometimes stuff happens and it doesn't have to be a disaster. Let us help. We have partnerships with ... [Read More]

Data Backup
Don't lose your files

$50.00 (for "Users" folder. More complicated backups will be billed at standard rate.)

Think quick: What is the most important thing about your computer? If it disappeared tomorrow, what would you lose? If your thoughts went to your pictures, music, and/or documents and you don't have ... [Read More]

Have you noticed that the DC jack on your laptop (the part that the power plugs into) is loose? Does the laptop only get power when you hold the plug at *just* the right angle? These are signs that ... [Read More]

Check-Up / Clean-Up Service
Maintain your system's hardware and software for security, reliability, and performance


Advanced Data Recovery
Hard drive crash or accidental deletion?

Thanks to our investments in equipment and training, CareTech can handle Level 1 and Level 2 data recoveries right here in Edmonds.