Sound IT Solutions
[Thursday, Feb 14] The weather is getting better. Sound IT Offices will be open normal hours today for repair pick-ups and drop-offs but technicians are working from home. This means we will still able to perform phone/remote-desktop support services as usual during this time. Expect delays on any systems currently in the shop for bench repair. Additionally, our ability to travel and provide on-site services will be affected. If you have any questions, please call us at 425-654-2502. Stay safe out there!

Laptop DC Power Jack Replacement


Have you noticed that the DC jack on your laptop (the part that the power plugs into) is loose? Does the laptop only get power when you hold the plug at *just* the right angle? These are signs that the DC jack is having trouble making connection, either with the plug or the motherboard. Sometimes with the wear-and-tear of normal usage, plugging in and unplugging, the connectors will get brittle and become loose or break. The way to fix this is to take the laptop apart and replace the jack. It's a giant pain in the butt but we'll handle it for you at a reasonable price.

Note that this service is only available for laptops with modular DC jacks. If your laptop's DC jack is soldered to the motherboard then we can refer you to a company that does that sort of repair. If you aren't sure which type of jack your laptop has, please contact us with your laptop's make and complete model number and we will be happy to confirm for you.